1. Who We Are
Acorns to Oaks Behavioral Services ("we," "us," or "our") is a behavioral health services provider in Lake Helen, Florida, serving Volusia County. We provide Applied Behavior Analysis (ABA) therapy and related services. Contact: support@acornstooaks.healthcare.
2. Information We Collect
- Contact Form: We collect your name, email address, and message content when you submit our contact form.
- Analytics (GA4): We use Google Analytics 4 to collect anonymized, aggregated usage data (pages visited, session duration, general region). This data does not identify you personally.
- Cookies: Google Analytics uses cookies to distinguish sessions. These cookies contain no personally identifiable information.
Important: Our contact form is not a HIPAA-compliant communication channel. Do not include diagnoses, insurance information, medical records, or other Protected Health Information (PHI) in your message. For secure communications, contact us directly at support@acornstooaks.healthcare.
3. How We Use Your Information
- To respond to your inquiry and schedule a consultation
- To communicate about our services
- To improve our website using anonymized analytics
- To comply with applicable laws and regulations
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
4. How We Store Your Information
Contact form submissions are routed through Google Apps Script and delivered to our Google Workspace organizational email. We retain contact inquiry data for a reasonable period necessary to respond to inquiries, after which it is deleted. Analytics data is stored by Google in accordance with Google's privacy policy. We have configured analytics to anonymize IP addresses.
5. Analytics & Your Choices
We use Google Analytics 4 with Google Consent Mode v2. Analytics data collection defaults to denied. You may opt out at any time by installing the Google Analytics Opt-out Browser Add-on.
6. HIPAA
To the extent Acorns to Oaks qualifies as a HIPAA covered entity or business associate, we are committed to protecting PHI in accordance with HIPAA and its regulations. This website is not a HIPAA-compliant communication channel. For information on how we handle PHI in clinical operations, see our Notice of Privacy Practices Terms of Use.
7. Data Security
This site is hosted on Google Firebase and served exclusively over HTTPS. We implement reasonable technical and organizational measures to protect submitted data. No internet transmission method is 100% secure.
8. Children's Privacy
This website is directed to adults (parents, guardians, and caregivers). We do not knowingly collect personal information directly from children under 13. If you believe a child has submitted information, please contact us immediately.
9. Third-Party Links
This website may link to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
10. Your Rights
You may contact us at any time to request access to, correction of, or deletion of your personal information. Email support@acornstooaks.healthcare.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above reflects the date of the most recent revision.
12. Contact
Acorns to Oaks Behavioral Services
Lake Helen, Florida — Serving Volusia County, FL
support@acornstooaks.healthcare